Tomberlin is part of the Columbia Vehicle Group, Inc. in the United States of America, which provides a consumer-oriented warranty plan that is supported by Carts’n’Parts Australia as the direct and national supplier of these carts in Australia. Your satisfaction is our primary goal. As such, the Tomberlin 5-Year Factory Warranty is simplified to enhance clarity and understanding of what is and is not covered by Tomberlin. 

The key to a positive ownership experience includes the recognition of the role the owner has in assuring correct maintenance and care are properly followed. In fact, incorrect care, improper care, or neglect of maintenance can void this warranty. The terms and conditions of this limited warranty are not limited to but summarised and listed below. For full and complete details you can download the warranty document at the bottom of this page.

New Cart Warranty Information provided by Carts’n’Parts Australia in accordance with the Tomberlin Policy

All Warranty claims shall only be made by calling 1300 93 88 11 or by email: info@cartsnparts.com.au and attempts to make warranty claims direct with Tomberlin USA will not be actioned accordingly and you will be re-directed to the Australian authorised supplier, Carts’n’Parts Australia.

CARTSNPARTS AUSTRALIA (“Company”) and Columbia Vehicle Group, Inc. hereby warrants that any new Tomberlin golf cart purchased from Carts’n’Parts Australia will be free from defects in material and workmanship for the below under normal use and service for the period as stated below from the date of purchase defined on your tax invoice, subject to the stated limitations & exclusions contained in this warranty policy.

Owners Responsibility: 

The limited warranty period is dependent upon adherence to proper care and maintenance. As such, it is the responsibility of the owner to operate and properly maintain their Tomberlin product by following the guidelines, instructions, and recommended maintenance programs and schedules in the Owner’s Manual—including those detailed in this document. Unfortunately, we have experienced many examples of improper care and maintenance—some of which can result in component damage, fire, accidents, injury, and death. 

Examples include: 

• Manipulating controllers for more speed or torque. 

• Installing stereos and electronics that are spliced into the wrong wires. 

• Installing the wrong size or brand of batteries. 

• Using inappropriate and unsafe condition extension cords to charge the vehicle causing in short circuit or increased current draw. 

• Modifying or raising the centre of gravity that is not factory designed and installed.

• Installing the incorrect size tires, wheels, or lift kits. 

• Installing aftermarket light kits, trailer hitches, cargo beds, and other accessories. 

• Improper long-term storage or long periods of no use.

If an owner is ever unsure of the proper care and maintenance for their Tomberlin Golf Cart, they are to contact Carts’n’Parts Australia. You will then be given advise and copies of any documentation that may help answer any and all of your questions.

PERIOD OF NEW CART WARRANTY:

This Limited Warranty, as it pertains to specific covered components, will range from 6 to 60 months as detailed below, subject to the restrictions mentioned throughout the document accessible by clicking the download link at the bottom of this page. First and foremost, this is a 100% consumer/personal use limited warranty. Any commercial use will void the consumer limited warranty. Tomberlin offers commercial limited warranty coverage. Approvals will apply so please contact us for details and clarification on all commercial use circumstances.